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"The service was top notch. All the citizens employees spoke English very well. The room was clean with a nice view of the river. Ximending was a 5 min walk. MRT is a 3-4 minute walk either way. I found most of the meals better than the street food. Taipei City under ground Mall is about a 5 minute walk connected to the MRT main station. I found the food there better than the night market. Breakfast at Citizen M had a variety of western and Asian dishes. I highly recommend this hotel, but I do have some cons about it. If you stay in the higher floors, there’s some random noise that kinda sound like a dog barking every 15-20 mins and it sounds like a person placing a cup down on a counter. The elevator system are not sinked so everyone presses all of the button so when your on the elevator it stops frequently. Other than that it’s an awesome place to stay. "

"Staff was great and the location is perfect "

"Very nice sound proving and overall conditions"

"Great place to stay and near everything you need like shops, food stores, restaurants and Subway. "

"Great location convenient to trains for travel."

"Great location, clean, quiet, good breakfast buffet"

"Very happy to stay in this hotel again when next time in town. "

"The staff are extremely friendly and will go out of their way to help you. The area around the hotel is a bit old but overall safe to walk around. "

"Excellent location"