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"Our experience was excellent from the moment we arrived. The staff is so friendly while handling our requests. We enjoyed the free coffee and relaxing in the balcony and common area. I especially appreciate the convenient location. I needed to buy an extra carryon bag to bring home all my souvenirs, and was happy to find the many home goods stores right around the corner. "

"Despite the hotel being a bit on the older side architecturally, almost every staff we ran into greeted us. Lisa Huang, our housekeeping was superbly friendly and helpful. Tim continued to lead the team very well. Keep it up!"

"The hotel was lovely and slightly old fashioned. The staff were lovely, excellent breakfast. Very centrally placed. Lovely small streets with good shops and places to eat. Good shopping centre next door. "

"Staff was extremely helpful, very understanding of everything had great suggestions of stuff to eat or do. They held my baggage for me until my flight and was a breeze to get in and out. Very close to the metro station. My only gripe is that the sound proofing could be a bit better, you can sometimes hear door slamming in the hallway. Altogether still a great stay and would stay again"

"It was a great experience in the Grand hotel"

"The rooms were well cleaned with the bonus of free snacks each day. The Bathroom was also nicely set up with bidet toilets and the shower had great water pressure. The breakfast was also well varied with some nice different drink options. "

"Excellent perfectly "

"Efficient staff. Spotless room. Fun breakfast with great variety."

"Just above Wanhua Station, convenient travel from airport via public trains. Breakfast buffet was decent, convenience stores and eateries nearby. Short walk to night markets. Comfortable room and friendly staff that can accommodate requests. "