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The Maples Niseko

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In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
Flat-screen TV, Netflix, streaming services
In-room safe, free WiFi, bed sheets

Overview of The Maples Niseko

The Maples Niseko

3.0 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Kitchen
  • Bar

Cleaning and safety practices

  • Social distancing
044-0077, Hokkaido, Kutchan, 204-27, 29, 36, 47 Yamada

Explore the area

  • Popular LocationAnnupuri6 min drive
  • Popular LocationNiseko Takahashi Dairy Farm8 min drive
  • Popular LocationNiseko Village10 min drive

Choose dates to view prices

About this area

Kutchan

The Maples Niseko is located in Kutchan. Niseko Mountain Resort Grand Hirafu and Niseko Village are worth checking out if an activity is on the agenda. Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Takahashi Dairy Farm are also worth visiting. Take in the nearby slopes with skiing, or check out other outdoor activities such as snow tubing, snowmobiling, and sledding.
Visit our Kutchan travel guideOpens in a new window
Map

What's nearby

  • Annupuri - 6 min drive
  • Niseko Takahashi Dairy Farm - 8 min drive
  • Lake Hangetsu Nature Park - 8 min drive
  • Niseko Village - 10 min drive
  • Niseko Hanazono Resort - 29 min drive

Getting around

  • Kutchan Station - 9 min drive

About this property

The Maples Niseko

Ski-in/ski-out hotel with a restaurant
Ski into The Maples Niseko, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and complimentary wired Internet access. All 73 rooms feature kitchenettes with refrigerators, stovetops, and microwaves, plus free WiFi, free wired Internet, and flat-screen TVs with Netflix. Other amenities available to guests include rice cookers, hair dryers, and safes.
The Maples Niseko offers 73 air-conditioned accommodations with safes and rice cookers. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, and microwaves. Bathrooms include showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with Netflix.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 1 restaurant and 1 1 coffee shop/café
  • 1 1 bar

Things to do

  • Downhill skiing
  • Snowboarding

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Lockers available
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Indonesian
  • Japanese

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Kitchenette
  • Microwave
  • Refrigerator
  • Rice cooker
  • Stovetop

More

  • Safe

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Policies

Check-in

Check-in from 3 PM - 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
If you arrive at the property after hours, you'll need to check in at an alternate location: 166-9 Yamada, Kutchan, 044-0081 Niseko
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Reception is open 7 AM to 9 PM from October to June, and 9 AM to 6 PM from July to September. Guests arriving after hours must contact the property in advance to arrange check-in.
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.
Please note: The in-room smart TVs offer streaming video services only. Cable, satellite, or digital TV service is not available.

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 3-643

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Maples Niseko Hotel Kutchan
Maples Niseko Kutchan
The Maples Niseko Hotel
The Maples Niseko Kutchan
The Maples Niseko Hotel Kutchan

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 18 out of 30 reviews
5 - Excellent 60%
Rating 4 - Good. 7 out of 30 reviews
4 - Good 23%
Rating 3 - Okay. 3 out of 30 reviews
3 - Okay 10%
Rating 2 - Poor. 2 out of 30 reviews
2 - Poor 7%
Rating 1 - Terrible. 0 out of 30 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and even better service
The Maples service was amazing, from the front desk to the bell hops and concierge, everyone helped to make our ski holiday one to remember. It doesn’t hurt that the ski lockers were perfectly located next to a lift for ski in/ski out access. We will definitely be coming back!
Stayed 4 nights in Feb 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time to stay in this hotel, perfect ski in ski out setting and location, staff are responsive, 90% front line staff speak native English
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

3/5 Okay

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Pros: Modern and clean. Cons: Considering the amount charged one would expect better service and amenities.
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Niseko
We were in Niseko for skiing. This is in my opinion a very large, clean apartment, the ski lift is just there, right outside the apartment. The room has a washing machine. The only one missing is the onsen, however you can fine great onsen at the neighbouring hotel.
Stayed 5 nights in Feb 2020