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The check-in process at this hotel was exceptionally friendly. Abby Wu and Chelsea Xu were incredibly helpful and provided me with valuable advice on nearby places to visit.

Excellent customer service.

Yes

Very comfortable and convinient to use for stay. Big shopping center, park around the hotel. I'd like to use next time as well.

Surprisingly good! Very good size and comfortable room with both nice bathtub and rain shower. Staffs are very friendly and helpful. By far the best hotel i have stayed in ShenZhen.

Very helpful staffs. Location is fantastic with nearby food and shopping establishments. Very spacious and clean room.

good hotel location is far away from center

Immaculate rooms and very spacious. Breakfast was great with many options. Please note that the couches in the breakfast room should be replaced. They are very low for sitting to eat against the higher table.

There was no airport shuttle

NA

我们的航班是从香港起飞的，买了中山港到香港机场的船票。酒店在距离步行7分钟的Hilton酒店就有接驳巴士，非常方便！以后会推荐给朋友来住宿。中山美景看不尽！中山美食尝不完！

Great

My first time to China on a business trip. I loved it! The room was cleaned everyday with fresh sheets and towels! The Staff were very courteous and attentive and tried to communicate with me in English. Their breakfast was great and the buffet was huge, with lots of options.

People in the front desk are very friendly and helpful, the lady cleaned my room is very considerate and made me feel very comfortable. Specially thanks to the manager Joe, not sure about his real name, he did a great job. He made our trip extremely nice and unforgettable.

Pretty nice hotel, only stayed a night and didnt used much of the amenity, but everything seems clean and staffs has good service.

Incredible stay. Thank you.