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03-6743-6572Located in Shenzhen, Ramada Shenzhen Baoan is in a rural location. Yijia Shopping Mall and Broadway Fashionable Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Songgang Park and Quwei Botanical Garden.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Good parts about this hotel: - Clean - Bed is comfortable - Internet works well Bad parts: - Restaurant closes at about 9:00PM - we arrived late, could only get limited menu items. - the lighting in the room is very hard to use/near impossible in the dark.
One late night stay due to late arrival at airport
Pros: A quiet place
Location: Not much nearby
My biggest complaint was that I booked 3 rooms and they only had reservations for 2 rooms. This confused things at both check in and check out and took over an hour to resolve. Fortunately I have my paperwork from hotels.com, but it still took forever! Somehow my booking had a smoking room. This could have been my fault when I booked the rooms, but then to switch rooms to non smoking, they charged a VERY high fee. But we had no choice at that point! The least they could have done was absorb the room differential! Long story short, I felt we got scammed and I will not only NEVER ago to this hotel again, I will avoid all Ramadas! Customer service is not an idea they are familiar with!!!!!
Communication error no English speaking staff and no room service after 9 pm no food in the hotel after 9 pm
Arrived -couldn't find payment from Expedia. Expedia were useless and did not try to help me - will be calling when back in the country! Had to pay for another room. Staff didn't speak english. No room service or mini bar - forced to go out to find food. Room stunk of smoke, hard to breathe! Terrible experience.