Zedelgem Vacations from ￥177,114

There is no elevator and no fan or AC in the rooms. No fridge or no vending machines. The bar area and the terrace are pleasant

The room was clean and well maintained, making for a comfortable stay overall. However, the mattresses were poor and uncomfortable, which affected sleep quality. On the positive side, the staff were helpful, friendly, and always willing to assist, greatly improving the experience.

The front desk clerk was friendly and checked us in quickly. Our room was clean, quiet and very dark, which was what we needed for a good sleep. And the beds were very comfortable. There was only one towel despite the fact that we were four people booked in a quadruple room. And the wifi was not consistent, making it a challenge when ordering an Uber to the airport in the morning.

This hotel was the most overpriced hotel I’ve ever been to. Mattress is Terrible, slides off the bed while you’re sleeping, and is very hard. Struggled to get good sleep. Toilet and shower had different rooms, and were both very cramped. Couldn’t shower because the shower glass door was see through. No privacy what-so-ever. The toilet was the worst part. The toilet doesn’t even flush toilet paper!!! Let alone feces. Only good things about the property is that the staff is nice and very accommodating, and that the room was clean.

Another hotel that claims to have air-conditioned rooms without a functional unit. The air conditioner was on full power all night and the temperature did not drop below 24C. Staff helped switch room as the first one was at 26C after two hours but overall, this hotel simply does not have properly cooled rooms. Another unfortunate incident. Grabbing a coffee in the morning before leaving is apparently not for free. So there are multiple coffee machines around the business seating areas, but all turned off and the waiter followed me to a coffee machine and denied me to get a black coffee from then breakfast hall unless I would pay for a full breakfast. Instead I should order at the bar. Now the thing is, it really does not matter to pay few euros for a cop of coffee. But on the run and in such a hotel chain, it’s just silly not to offer it. I had just 10 minutes before me meeting so pretty inconvenient not offer these simple things.