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"Friendly staff. Clean rooms. The MRT green line is close. Shopping and places to eat are near. Breakfast buffet was nice. The lights at the hotel are too dim."

"The room with a separate sofa area and lounge excess is excellent."

"The Grand Hyatt in Taipei dates back several decades but it has been well maintained and renovated over the years. As a result, it feels quite new and the facilities are modern and in many cases quite beautiful. Rooms are comfortable and well maintained (and clean). Their standard King room isn't luxurious, but it's comfortable and well-outfitted. Very close to the 101 Tower and other shopping outlets. Adjacent to convention center. Superb breakfast buffet and various other restaurants as well."

"Everything was perfect! I couldn’t find a single thing wrong with the hotel. The onsen was nice and location was right next to the train station. I will probably stay here again next time I come back to Taipei"

"Very nice hotel"

"We were there early and because my mom was too old and one of the front desk staff check us in early. We really appreciate very much so my mom can go into the room and relax a bit. Thanks!"

"This hotel was very well kept, clean, and recently refurbished. The staff downstairs were very friendly and helpful. They took care of my postage and delivery of postcards to canada. They provide some snacks and drinks in the room, which are refilled when the room is cleaned. The pool is beautiful and there is always staff on duty as a lifeguard. The sauna doesn't allow you in with clothes, which wasn't my jam. The beds were firm, the air con strong and it was a very pleasant stay. "

"Near to Airport express train station, hot of eatery around , easy to get around Taiwan "

"We thoroughly enjoyed our stay at the Westgate Hotel in Ximending, Taipei. The location is unbeatable—just steps from the MRT/subway station, surrounded by endless dining options, massage parlours, and within easy walking distance to everything in Ximending. We booked the Executive Suite since we were traveling with four large suitcases, and the room was adequately spacious, clean, and comfortable. The standout, however, was the exceptional service—from the warm welcome at the front desk to the attentive staff in the restaurant, everyone was polite, friendly, and genuinely welcoming. Our room included daily complimentary breakfast, offering a great selection of both Western and local dishes. The food was fresh, delicious, and well-presented—though it can get crowded at peak times. Overall, Westgate Hotel exceeded our expectations, and we wouldn’t hesitate to stay here again on our next visit to Taipei. Highly recommended for both location and hospitality."