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THE KAHALA Hotel & Resort YOKOHAMA

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Indoor pool
Indoor pool
Indoor Spa Tub
View from Room

Overview of THE KAHALA Hotel & Resort YOKOHAMA

THE KAHALA Hotel & Resort YOKOHAMA

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
220-0012, Kanagawa, Yokohama, 1-1-3 Minatomirai

Explore the area

  • Popular LocationTokyo Bay1 min walk
  • Popular LocationHakkeijima Sea Paradise17 min drive
  • Popular LocationZushi Beach26 min drive
  • AirportTokyo (HND-Haneda)31 min drive

Choose dates to view prices

About this area

Yokohama

THE KAHALA Hotel & Resort YOKOHAMA is located in Minato Mirai 21, a neighborhood in Yokohama. Yokohama Museum of Art and Shinyokohama Raumen Museum are cultural highlights, and some of the area's notable landmarks include Landmark Tower and Yokohama Marine Tower. Looking to enjoy an event or a game? See what's going on at Yokohama Stadium or Nissan Stadium.
Visit our Yokohama travel guideOpens in a new window
Map

What's nearby

  • Tokyo Bay - 1 min walk
  • Yokohama Minato Mirai Hall - 8 min walk
  • Pacifico Yokohama - 9 min walk
  • Hakkeijima Sea Paradise - 17 min drive
  • Zushi Beach - 26 min drive

Restaurants

  • ＯＺＩＯ – Restaurant offering Italian cuisine. Serves lunch and dinner daily.
  • HAMA – Restaurant offering Japanese cuisine. Serves dinner daily.
  • The KAHALA LOUNGE – Open daily.

Getting around

  • Minatomirai Station - 9 min walk
  • Yokohama Station - 18 min walk
  • Haneda Airport (HND) - 31 min drive

About this property

THE KAHALA Hotel & Resort YOKOHAMA

Luxury Yokohama hotel in Minato Mirai 21, walk to Pacifico Yokohama
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. All 146 rooms offer comforts like premium bedding and pillow menus, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find 24-hour room service, refrigerators, and minibars.
THE KAHALA Hotel & Resort YOKOHAMA offers 146 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (JPY 4000 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 4500 for adults and JPY 3000 for children
  • 2 restaurants
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Russian

Business services

  • Conference space (1647 square feet)

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service

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Pool
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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for JPY 12650.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 4500 for adults and JPY 3000 for children (approximately)
  • Valet parking fee: JPY 4000 per night
  • Rollaway bed fee: JPY 12650.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

The Kahala & Yokohama Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel
THE KAHALA Hotel & Resort YOKOHAMA Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel Yokohama

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 21 out of 28 reviews
5 - Excellent 75%
Rating 4 - Good. 4 out of 28 reviews
4 - Good 14%
Rating 3 - Okay. 1 out of 28 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 28 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 28 reviews
1 - Terrible 4%

4.8/5

Cleanliness

4.6/5

Staff & service

4.0/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very friendly and helpful. We also enjoyed the pool facilities.
Stayed 1 night in Jun 2021

1/5 Terrible

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ベイコートホテルの付属施設扱い。設備は共用。 サービスは悪くないが、ラグジュアリーホテルのレベルではなく、特別感はない。朝食のレベルは微妙。 ロビーフロアのお手洗いが汚く、掃除が行き届いていない。 ロケーションは最悪。パシフィコ横浜の屋根を眺める景色。せめて受付のスタッフがチェックインの時、観光案内など積極的にコンシェルジュ業務を果たすべきでは。 全くハワイのカハラとは別物で、根本的な構造改革が必要だと思いました。サービスのホスピタリティでカバーするのは厳しい。 宿泊してみて一泊5万円は冗談だと思いました。都内のラグジュアリーホテルと比べると値段半額くらいでようやく釣り合うイメージ。
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
ベビーベッド等幼児用設備の貸出サービスはとても助かりました。 お部屋のクロークにベビーカーも収納できるほど広く、ベッドルームを荷物置き場にとられず、広く使えたのも有り難いです。 幼児がいるので落ち着いて食事をできるようにインルームダイニングを利用したのですが、パスタも絶品で、レストラン利用と比較しても見劣りしませんでした！
Stayed 1 night in Nov 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リッチもあるかもしれませんが、外の音も静かでしたし、部屋にいても他の音が気にならなくてゆっくり休めました。部屋の作りがとても良いです。とても気に入りました。
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティが少なかったです。 対応は非常に良かったです！
Stayed 1 night in Oct 2021