ãOverall, my experience was very positive. The staff were professional and welcoming, and the room was clean and comfortable. Although the Wi-Fi connection was occasionally slow, it did not significantly affect my stay. The hotelâs location is very convenient, close to many shops and transportation options. This was my first visit to Armenia, and I was truly impressed by the excellent service and warm hospitality at the hotel. I would be happy to stay here again in the future. Thank you for your...
ãDynasty hotel is a great place to enjoy your vacation, 10 minutes away from the city center, very quite neighborhood, walking distance to the supermarket, has free car parking, beautiful pool, spa, Jacuzzi. Front desk was welcome us with glass of wine, which is rare. Outstanding customer service by front desk Gayane A., and Mush M. (Forgot the last names). Thank you again for your excellent service. Will be back again for sure. ã
ãIt was very difficult to communicate with the hotel by email or Expedia message. And the given info (eg. swimming pool towel related, frequency of room towels/linens changes) by the manager and the staff were different, and confused/uncomfortable feelings I had. TV problem was not handled even the front staff said to send somebody (no show), and other issues that I faced. Some staff were helpful and some points I had positive impressions, however, negative impression became more than positive...
"It was very difficult to communicate with the hotel by email or Expedia message. And the given info (eg. swimming pool towel related, frequency of room towels/linens changes) by the manager and the staff were different, and confused/uncomfortable feelings I had. TV problem was not handled even the front staff said to send somebody (no show), and other issues that I faced. Some staff were helpful and some points I had positive impressions, however, negative impression became more than positive ones, sad to say."