Case#102150603
I mentioned multiple concerns in regards of my stay at Hotel National to stuff members and had zero reaction. I had to be the one to search and ask to see the manager because manager didn’t even had an urgency to speak to me after all my concerns were addressed. We had a discussion and she just excused herself no actions taken. Couple concerns examples was food and room location for my disable mother. As far as food, it happened in front of the manager and I showed it directly to her, when I grabbed slices of bacon it had mold on it and all she said sorry everything is fresh here let me grab a new plate for you. Also we had expired yogurts that my kids were about to eat. Please address that to the property and see what actions they will take.
Thank you,