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"The hotel is brand new, and right across the road from the new Shinkansen station. However there is NOTHING else around the station except for another hotel and a couple of car rental places. Make sure you eat in town before heading back to the hotel. To offset this, the hotel puts on a light dinner meal and a full breakfast. The washing machines work well and the rooms were as expected."

"Excellent service, friendly and professional staff, room with scenic view"

"The location of this property directly in the lakefront was amazing and offered a beautiful view of the lake from the room. The facility is rather dated overall, but the room was clean and stocked with everything we needed for the stay. The parking lot was convenient and free. Another convenience was the hotel's location in front of the tour boat departure point. The only area of disappointment was that the building was very loud, and by 6am or so, we could hear all the activity around the building quite loudly, such as doors being opened and slammed shut. Perhaps this was because our room was in front of the pantry room (which I guessed was the kitchen?). Other than that, this was a good stay and a good value for the price."

"Great staff. We arrived prior to check-in and left our luggage with the front desk and they delivered the bags to the room before we arrived. Extremely convenient to JR Hokuto Station. Great ramen at on-site restaurant on first floor."

"The room is a little dated but otherwise super clean and spacious. Another disappointment is thst the hotel only have shower in the onsen which many guests may like the experience but better if the hotel can consider shower room for people who wants privacy. Anyway, still I would recommend this hotel."

"Excellent "

"Property was in good repair. Food staff were helpful when i didnt know enough japanese to do it properly. Walking around the city there is a fish smell, due to being a fishing village. Not much in the way of public transport. "

"It was clean and quite. We were in ND out quickly as we were catching the morning train. "

"Hide (owner) is such a kind and compassionate person. On arrival he gave us fruit and there were many snacks provided in the rooms. Many of the other days he would give us more fruit and then a lovely gift when we left. Every day he was so helpful in removing all the snow from our vehicle before we left for the ski fields. Hide is what makes this hotel such a pleasant place to stay. Thanks Hide, we loved staying with you!"