10/10 (非常に良い)
Norman B.
2024 年 11 月 20 日
良かった点 : 清潔度
A great stay and what we hoped for
All aspects of the property matched our expectations. Generally, very clean and tidy. Before our arrival, the property management team were very responsive to questions and during our stay the few minor issues we had were promptly dealt with. For example, there was a problem with an air conditioning unit but that was quickly responded to by the agent. The pool and outside facilities were excellent. The pool was always of a great temperature and not overly cold at all. The villa was very well kitted out to a high standard inside and out with quality furnishings and fittings. The kitchen was well equipped with everything you would need.
We only had a few minor concerns. One of the matresses was too soft and soiled on both sides. Pillows in other rooms were not as clean as they could have been, due to lack of pillow protectors. One of the mattresses had a plastic cover sheet which could make for less than a comfortable sleep. Other details that could readily be addressed. For example, the wardrobes were a bit dusty on the inside. WiFi signal was weak in some areas and we had to move to an alternative space sometimes to get an adequate signal. It would also have been useful to have been advised in advance on how to set the alarm on first entering the villa. We only had access to details when we had accessed the villa but the alarm had already been triggered. Towel rails (or hooks on doors) in the bathrooms would have been handy.
We really enjoyed our time staying at this villa.
Norman B.
2024 年 11 月に 15 泊滞在