「I had a little bit of trouble in getting the reservation number in a timelymanner, which was necessary to activate the Bern "welcome" card, which is different from the Expedia one. Butafter a couple of requests, I got it over a phone call, just before getting on a tram, so no problem after all, but maybe for some people it might be stressful to ask many times, so it might be better if you could provide the number more systematically (a friend who stayed at a different hotel received it...
「Très belle appartement avec cuisine équipée lit double, salon avec canapé convertible. La salle de bain est petite mais fonctionnelle. Rue calme ( un peu de bruit lié aux véhicules sur les pavés )
Soucis de code de la porte d'entrée entre les infos du mail et du SMS
Mais sinon agréable et recommandable」