Find hotels near Wommack Mill, Fair Grove from ￥9,277

"Our bed was slanted towards the headboard, the mattress was lumpy and uncomfortable. The closet door wiuldnt shut and the mirrors were coming off the doors. There was a layer of dust on the furniture. There was mold growing on the carpet. The jacuzzi tub didnt work. If i could give negative stars i would. "

"Safe area, clean"

"We had 2 handicapped accessible rooms and they were run down. Fortunately we could all reach the soap dispenser but it was definitely too high for someone in a wheelchair. The bathtub had many bars to hold on to but the shower head was not on a hose or adjustable nor was there anywhere to sit. I'm not sure what about the room made it handicap accessible other than the doors being wider."

"The breakfast was cold every day, the syrup that was labeled hot syrup was not just cold but just out of the refrigerator cold. We reserved a suite two months in advance, when we got there they said that no suites were available. It is not like we showed up at 11:00 pm, we were actually early. So why were there no suites? The refrigerator in the room barely kept our beverages cool let alone cold. The ice machine on our floor was broken, we were told to go down one floor for ice, that one was also out of order. We were there for 5 nights and the same debris was in the hall way the whole time. The tub had a strange spongey bottom which was really weird. Never again. "

"There were many choices for breakfast. The hot tub was out of order during our stay:(. Staff was very nice and helpful"

"Very nice in every way! "

"Very friendly reception!"

"Very bad experience. Checked out early. Policy said we would have to pay for next day but they charged us for the Week. Hotels.com was of no help."

"Check in was the assistant manager who took 4 phone calls while checking us in, not putting them on hold but full phone calls. Pool had algae and was cold, only hand towels at the pool not full towels, black mold and sitting water puddle on pool deck. Room shower has pink slimy mold as well as black mold. Room had two door locks had been broken into causing sharp metal one of which poked a hole in my husbands shirt. Coffee maker didn’t work. Shower would be extremely hot and switch to extremely cold without you moving the lever, burnt my kids in the shower. If the shower was on and you tried to turn on the separate tub the warm water in the shower would turn freezing cold giving warm water to the tub. Room had not been fully cleaned before we checked in (room clock upside down next to the bed with an old water bottle cap next to it). Shower had no shampoo or conditioner, instead was body lotion and hand wash. Staff was not efficient nor had manners. Trying to buy an icecream bar at 11:00pm the line was out the front door with one lady trying to check someone in, man behind her needed towels and after 20 min a housekeeping man came out and rolled his eyes but got him towels, after two men came in from the parking lot another employee came from the back office area to check them in immediately (know their names) and flirting with them ignoring there was a huge line - she said “oh I was just here to help them” and went back to the back despite the line. The list goes on! "