Find hotels near Windsor Castle Park, Smithfield from ￥9,959

"Room not cleaned daily without notification. TV didn’t work."

"Room was ok, nothing special. Shower had good pressure. We stayed there four days and never had the room serviced. Getting clean replacement towels dumped on the counter is not servicing the room in my estimation. I even requested service and they did not do it. We needed an extra night through circumstances out of our control and the staff made no effort to try to offer a reasonable rate or negotiate. Without hesitation, we checked out and went to the hotel next door. In general, the staff really seemed to lack training on hospitality or professional expectations. We did not have breakfast there so I can’t comment on it. Location is good. Near a lot of dining and casual commerce. If you have a short stay and simple needs, it’s fine. Needing anything in particular or special for a longer time, take the time to consider carefully. "

"Very nice. I’d stay there again. "

"The property was a good place to stay and in a great location. I felt safe and the room was always clean! The water pressure was pretty low, so it was difficult to shower. Overall, the bathroom was a bit run down. However, the front desk staff was absolutely amazing! There was a power outage on my day of checkout. She was so helpful in assisting me in getting my extremely heavy bags down three flights of stairs. I could not thank her enough! Without her help I would have not been able to do it on my own and would have been late for my first week of work. Thank you!!!"

"Hot tub needs to be monitored for kids"

"You could have told us before we booked (indeed, even before we checked in!) that the main restaurant and the spa (the two amenities we looked forward to) weren’t open for the first two days of our three-day stay."

"Clean room. Nice and helpful staff"

"Overall my stay was good. My only complaint was on my last night I was forced to leave early because of excessive noise coming from overhead guests. The hotel offered to move me but it was too late at night. Except for that very enjoyable time."

"staff was friendly. room very clean and great breakfast "