Find hotels near Smithfield and Isle of Wight Visitor Center, Smithfield from ￥9,853

"I can’t honestly rate this hotel because I missed my flight and Expedia, this hotel and American Airlines first to reschedule my flight which was for an important milestone in my son’s life his graduation ceremony for the military. I am extremely disappointed and angry with my whole experience. For me now to be out not only on missing this important event I am out the money because they now refuse to give me a refund do not use Expedia to book they say it’s up to the hotel and the airline and then those says it’s up to Expedia I don’t care who it’s up to someone needs to give me a refund! I will never book through them again"

"The property aesthetics were outdated and poorly maintained. The rooms and furniture were old, worn, and had an unpleasant odor. Additionally, the shower did not function properly. Overall, this was one of the worst experiences I’ve had at a Hilton in quite some time."

"Nice clean room, great location. Perfect for a family of four. Close to all amenities that Willlamsburg has to offer."

"Rooms were musty and food was sub par. Had better accommodations at other properties. This is by far the worst one. "

"Yes, things were nice, being a new hotel, its kinda hard to complain "

"Friendly staff and free hot breakfast. Staff are very accommodating too."

"Room not cleaned daily without notification. TV didn’t work."

"Room was ok, nothing special. Shower had good pressure. We stayed there four days and never had the room serviced. Getting clean replacement towels dumped on the counter is not servicing the room in my estimation. I even requested service and they did not do it. We needed an extra night through circumstances out of our control and the staff made no effort to try to offer a reasonable rate or negotiate. Without hesitation, we checked out and went to the hotel next door. In general, the staff really seemed to lack training on hospitality or professional expectations. We did not have breakfast there so I can’t comment on it. Location is good. Near a lot of dining and casual commerce. If you have a short stay and simple needs, it’s fine. Needing anything in particular or special for a longer time, take the time to consider carefully. "

"Very nice. I’d stay there again. "