Really enjoyed our stay here. Very comfortable room, tasty food, good service and good value for money.
Paul
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Eddie
2024 年 4 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We liked the "cabin' style room. There was a large dent in the wall, i assume caused by the door handle.
Eddie
2024 年 4 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
出張
2024 年 2 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good restaurant, details missing in rooms
Good food, good choice of beer, easy to park. My room didn't have any toilet paper and there wasn't any no tea mugs.
宿泊されたお客様
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Sue
2024 年 2 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sue
2024 年 2 月に 2 泊滞在
4/10 (不満)
Andrew
カップルで旅行
2024 年 1 月 21 日
Its a shame our stay in this unique hotel was spoilt by a heating issue and amateur service. Instead of informing us of a problem with the heating upon check in, we were expected to accept a noisy fan heater blasting hot air like a hairdryer for the night. When it was brought to the attention of the staff, i expected a quick response but nothing happened for over an hour with sub zero temperatures outside. The staff were very dismissive of the issue and thought it was perfectly acceptable. Although they did source a portable heater and extra duvet while we had dinner, it would have been courteous to know what was happening.
Service at breakfast was painfully slow and all the staff showed no interest in rectifying the situation.
We have stayed in other hotels within the chain and professionally trained many staff with the hospitality industry, I am very disappointed with the level of service at The Running Horse.
Andrew
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Robert
2023 年 12 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect for an overnight stay centre to Heathrow. Great friendly staff
Robert
2023 年 12 月に 1 泊滞在
8/10 (良い)
Jason
カップルで旅行
2023 年 12 月 17 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Overall this was a lovely stay away from my home in a built up environment, the pub is set in a lovely area and not a sound could be heard apart from the local wildlife.
We had a very welcoming reception from all staff members and the atmosphere was very friendly
The food was fantastic but the accommodation let it down!
We paid £220 for a king size but unfortunately in my mind it wasn’t very king size!!!
The room was very small and nothing special about it especially considering the amount that was charged.
Also the price did not include breakfast !!!
In my experience this should have been a maximum £150 per night plus breakfast .
Jason
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Louise
2023 年 12 月 8 日
Louise
2023 年 12 月に 1 泊滞在
8/10 (良い)
Janet
2023 年 12 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely comfy stay.
Had a good two night stay,the room was very comfy with a nice selection of hot drinks available,the room was lovely and warm as the heating was on,the bathroom was a good size with a great shower,I loved the toiletries,it was a well thought out room for a comfortable stay.
We ate only one night in the restaurant it had a good menu and was very nice,it was busy due to the time of year but the staff were pleasant and coped well,enjoyed our stay.
Janet
2023 年 12 月に 2 泊滞在
10/10 (非常に良い)
Patrick
出張
2023 年 12 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good surprise!
What a nice and interesting hotel that this one!
in an environment of ranch, the hotel propose small and "cosy" bedrooms apparently made from paddocks.
My room was comfortable and well equipped. At the same location, a very good restaurant proposed very good items. I took my lunch, my dinner and also my breakfast and was totally satisfied by all my selections.
I definitely recommand this hotel-restaurant managed by very a nice and discrete young couple.
THANK YOU!