6/10 (普通)
Holly H.、Aurora
2024 年 1 月 1 日
気になった点 : 清潔度
Beautiful location but needs major work
We appreciate the management team working with us the best they could. Communication, check-in and check-out was easy. Unfortunately the property is not well maintained and needs a ton of updating. Upon arrival there was a horrible musty/mold smell. The dishwasher was full of dirty dishes, the washing machine was out in the middle of the floor, the master bedrom smelled like hot powdered peanut butter and there was a drip coming from the ceiling in the bathroom. The couch was torn and dirty bit was the only comfortable place to sit. Overall we were very disappointed in the lack of upkeep but the managment team did their very best to come back over and re-clean and try to figure out the leak, which unfortunately only got worse till the last day when it was pooling onto the floor into the bedroom.
The location and views were amazing and did not disappoint. It was amazing to see the Queen Emma Bridge open and close, all the Cargo ships, Military ships and yachts etc. We had several firework shows, live music and parades. It was so easy to do a little shopping, grab some food and be back home in no time. Parking over at the old plaza hotel was never an issue.
We hope the owner will work with the management team to get the place fixed up and in better shape because it truly is a gem and worth the experience!
Holly H.
2023 年 12 月に 8 泊滞在