I was looking forward to wonderful weekend away but the hotel just does not live up to its pictures, maybe it did 10 years ago. The hotel needs a serious refurb as well as the grounds of the hotel. The pool is definitely not this clean and blue as in the pictures anymore - it needs a paint job and a proper clean. The bed I slept in made such a noise when you moved, it was terrible. The carpets were so marked, it was gross. The whole experience staying at the hotel freaked me out and I wont be returning. Some of the staff were really helpful, especially at breakfast but is so sad they have to work at a hotel that is literally falling apart. The hotel has so much potential, being where they are situated, right by the ocean but I wouldn't recommend staying here to anyone. So sad.
Rochelle
2023 年 2 月に 1 泊滞在
10/10 (非常に良い)
Kumarin
2022 年 4 月 20 日
Kumarin
2022 年 4 月に 3 泊滞在
10/10 (非常に良い)
Christian
家族旅行
2022 年 1 月 13 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Happy Guest
Fantastic location and staff! Hotel a bit neglected, but comfortable. Fantastic Breakfast.
Christian
2021 年 12 月に 3 泊滞在
10/10 (非常に良い)
Karen
家族旅行
2021 年 1 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful Widerness
Rooms were clean. Staff friendly. Stayed on the ground floor with easy access to beach. Beautiful and convenient setting. Beach is also prestine with interesting rock pools and good fishing close by. Plenty to do in the area.
Karen
2020 年 12 月に 5 泊滞在
4/10 (不満)
Mrs KM
家族旅行
2020 年 1 月 3 日
気になった点 : 施設のコンディションと設備、客室の快適度
Outdated and run down
We could check in from 2pm, but when we arrived at 3pm our room wasn't completely ready. No pillowcases on the one bed and even though we'd booked for 4 people there were only 2 towels provided. The TV channels weren't working and it took a day and a half for maintenance to be called to fix it. (In fairness once he was called the maintenance guy was friendly and sorted it out quite quickly)
The shower leaked quite badly and there's no extractor fan in the bathroom - also there was very little cold water pressure. Every morning breakfast was chaotic. The hotel seems to have insufficient parking so we had to park quite far away which was quite inconvenient with our toddler and baby. It's situated really nicely close to the beach but the outdoor shower is broken so you end up walking sand back into the hotel. There isn't much security at this hotel that we could see either - it's incredibly easy to just walk around and into the pool area and from there into the hotel.
Mrs KM
2019 年 12 月に 5 泊滞在
10/10 (非常に良い)
Helgard
2019 年 8 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Helgard
2019 年 8 月に 2 泊滞在
10/10 (非常に良い)
Peter
2019 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Peter
2019 年 4 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
2019 年 1 月 8 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I like the fact that it is close to the beach.
I didn't like the room cleanliness and lack of variety at breakfast.
宿泊されたお客様
2018 年 12 月に 6 泊滞在
6/10 (普通)
Dougie
2018 年 4 月 30 日
良かった点 : 清潔度、客室の快適度
Dougie
8/10 (良い)
Mogamat Nur
2018 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Halal option in the Garden Route.
A beautiful location. The hotel is a bit dated but is an excellent option to explore the garden route from. Nice breakfast. Halal food services.
Mogamat Nur
2/10 (非常に不満)
Nashieta
2018 年 4 月 16 日
良かった点 : 客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
Disappointed
Not what I had expected
Nashieta
2/10 (非常に不満)
Cathi
2018 年 4 月 8 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
So disappointing. Pictures on website deceiving. Out-of-control school touring groups making noise all night.Smelly. Everything very run down. Totally disappointing. Stayed only 1 night then checked out early. Did not even stay for breakfast.
Cathi
6/10 (普通)
Peter、London
2018 年 2 月 12 日
良かった点 : 客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
Brilliant situation
Ran out of fruit, Honey, Marmalade and coffee.
We asked for ordinary day to day items which we were told were out of stock. They were every day and the staff were unhelpful. They were not trained and there appeared to be no supervision.
There were few guests--never more tun 20 out of 150 rooms. Most were of Chinese origin on bus tours of the Garden Route. Their were no facilities in the hotel that worked at all.
Peter
2018 年 1 月に 6 泊滞在
2/10 (非常に不満)
Silvano
2018 年 1 月 9 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Silvano
2018 年 1 月に 5 泊滞在
8/10 (良い)
Sachin
2018 年 1 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was a value for money stay, I’m sure a bit of a revamp will make it 100%. Located in a beautiful spot
Sachin
2018 年 1 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
2017 年 12 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The place and location is very beautiful. But The service at the hotel was terrible. The breakfast has a lot to be desired.i certainly did not get value for my money
宿泊されたお客様
2017 年 12 月に 3 泊滞在
6/10 (普通)
MIHAI
2017 年 11 月 26 日
良かった点 : 清潔度、客室の快適度
MIHAI
2017 年 11 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2017 年 11 月 7 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
diasppointed
the place is very neglected, outside buildings and gardens especially.
curtains were off the hooks, no spoons for coffee available.
宿泊されたお客様
2017 年 11 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2017 年 7 月 9 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A shocker
Hotel needs attention: poor maintenance and in need of a general overhaul. Lights and extraction fan not working, tv fuzzy, no wireless connection in rooms, no sign of security and general management. Photographs on web page misleading. Avoid at all costs.
宿泊されたお客様
2017 年 7 月に 1 泊滞在
6/10 (普通)
Malcolm
2017 年 4 月 19 日
There was not enought bath towels.
TV siginals bad
Not enought food for every body