「We wouldn’t stay here again. The staff mixed our reservation up with another group staying the night before in our room. It wasn’t handled professionally, and I was told I needed to call Expedia to fix it even though it was their mistake. Then despite paying through Expedia, I was charged for the room through the hotel too. They did refund me without issue when I called, but it shouldn’t have happened in the first place. The credit card machine wouldn’t work and there was a leak while we were...
「We wouldn’t stay here again. The staff mixed our reservation up with another group staying the night before in our room. It wasn’t handled professionally, and I was told I needed to call Expedia to fix it even though it was their mistake. Then despite paying through Expedia, I was charged for the room through the hotel too. They did refund me without issue when I called, but it shouldn’t have happened in the first place. The credit card machine wouldn’t work and there was a leak while we were...
Kayci