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「food choices and ordering process could be improved」

「Great hotel with a great casino. Food was excellent and we didn’t have to leave the property」

「Good price great staff convenience」

「The rooms were super clean. It was A little noisy but everything was great and price was very competitive.」

「Beautiful Inn! I will return! What a lovely setting! I loved it! So friendly, clean, quaint and beautiful!」

「We enjoyed our stay but I was a little disappointed with the lack of usb charging stations, i didn't bring mine, so they loaned us a device. They were very helpful.」

「I was enchanted by this property. Having a pool, bar, restaurant was much less important than sitting in the rocking chairs on the porch with a blanket. The property was beautiful. I really enjoyed talking to the manager. He was very helpful and gave me information on the history of the property. The room was comfortable and had everything I needed. I will be staying here again when in Waynesville. An absolutely beautiful property.」

「Lisa was great. She was very personable, informative, helpful and obviously working very hard to make up what appeared to be a staff shortage. Disappointed that the pool was not open for understandable reasons. Continental breakfast seem lacking for adults. Receptionists seem to be wearing too many hats and having to leave the desk, which pointed toward staff shortage. Facility was very clean and the housekeeping personnel were very helpful as well as being exceptionally friendly 👌. Room was...

「All was good」

「Pet friendly and good place to stay for price. 」

「This property was okay for 1 night I loved the balcony」

「Was under renervation」

「Yes」

「This is a Hotel from the early 20th century. It has wonderful character. It doesn't have AC but does not really need it due to being up in the mountains at about 3500 ft. a room fan and open window was more than adequate. We had small issue with a smoke detector battery getting low and the detector started chirping at 4 in the moring. They don't have over night staff so it was fixed in the morning while we were out and fixed by noon. They do have a weekend breakfast that was very good. ...

「The pool wasn't ready. I was told the pool would be ready. Not true.」