Best Western Smoky Mountain Inn

2.5 star property
Hotel in Waynesville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Smoky Mountain Inn

BBQ/picnic area
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool
Free daily continental breakfast
Best Western Smoky Mountain Inn is in the heart of the Smokies. Guests enjoy a continental breakfast before exploring. After adventures, refresh in the outdoor pool. In-room WiFi, a fitness center, and a 24-hour business center keep everyone connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Parking included
The current price is ¥13,162
¥14,610 total
includes taxes & fees
Sep 29 - Sep 30

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Waynesville is home to Best Western Smoky Mountain Inn. Shelton House and Colonial Theater are local landmarks, and some of the area's activities can be experienced at Cataloochee Ski Area and Balsam Spa. Barber Orchard Fruitstand and Waynesville Recreation Center are also worth visiting.
Map
28786, NC, Waynesville, 130 Shiloh Trl

What's nearby

  • Blue Ridge Parkway Balsam Entrance - 6 min drive - 8.2 km
  • Lake Junaluska Golf Course - 7 min drive - 9.1 km
  • Lake Junaluska Conference and Retreat Center - 8 min drive - 9.4 km
  • Wheels Through Time Museum - 16 min drive - 12.7 km
  • Maggie Valley Festival Grounds - 16 min drive - 13.1 km

Getting around

  • Asheville Regional Airport (AVL) - 43 min drive

Restaurants

  • ‪Taco Bell - ‬15 min walk
  • ‪Frog Level Brewing Co. - ‬5 min drive
  • ‪Cookout - ‬19 min walk
  • ‪Blue Ridge Beer Hub - ‬5 min drive
  • ‪Papas & Beer - ‬2 min drive

About this property

Best Western Smoky Mountain Inn

Property highlights
You can look forward to free continental breakfast, a gym, and a 24-hour business center at Best Western Smoky Mountain Inn. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Luggage storage, a vending machine, and a 24-hour front desk
  • Smoke-free premises and a front-desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 58 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN Smoky Mountain
BEST WESTERN Smoky Mountain Inn
BEST WESTERN Smoky Mountain Inn Waynesville
BEST WESTERN Smoky Mountain Waynesville
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
Smoky Mountain Waynesville
Best Western Smoky Mountain Inn Hotel
Best Western Smoky Mountain Inn Waynesville
Best Western Smoky Mountain Inn Hotel Waynesville

Frequently asked questions

Does Best Western Smoky Mountain Inn have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Smoky Mountain Inn?

As of Sep 24, 2025, prices found for a 1-night stay for 2 adults at Best Western Smoky Mountain Inn on Sep 29, 2025 start from ¥13,162, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Smoky Mountain Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Smoky Mountain Inn?

Self parking is free at this property.

What time is check-in at Best Western Smoky Mountain Inn?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Best Western Smoky Mountain Inn?

Check-out is at 11 AM.

Where is Best Western Smoky Mountain Inn located?

Situated in Waynesville, this hotel is within 2 mi (3 km) of Balsam Spa, Folkmoot Friendship Center, and Hazelwood Soap Company. Shelton House and Museum of North Carolina Handicrafts are also within 3 mi (5 km).

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Best Western Smoky Mountain Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 558 out of 968 reviews
Rating 8 - Good. 297 out of 968 reviews
Rating 6 - Okay. 80 out of 968 reviews
Rating 4 - Poor. 17 out of 968 reviews
Rating 2 - Terrible. 16 out of 968 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and hotel is somewhat convenient to WCU.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities
Staff was accommodating. Clean, beautiful landscaping Nice views.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, convenient, easy to check in and good geographical location
Stayed 2 nights in Aug 2025

10/10 Excellent

Kim

Liked: Amenities
Will stay there again
Stayed 2 nights in Jul 2025

10/10 Excellent

cuteenglishteacher LLC

Liked: Cleanliness, staff & service, property conditions & facilities
The parking was wonderful and it was quiet. The staff were wonderful!
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay. Very clean and the staff are very friendly. Close to interstate, shopping, and restaurants choices.
Stayed 4 nights in Jun 2025

8/10 Good

Betsy

Liked: Cleanliness, staff & service
It was so close to the Blue Ridge Parkway!
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Beautiful views
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Super clean and friendly staff only 5 minutes from golf
Stayed 1 night in Jun 2025

8/10 Good

Dustin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was great but property was very noisy and access (drive) was not good. Mud everywhere. Room was very clean and price was fair.
Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway in the mountains and quiet location close to all things needed!
Stayed 2 nights in May 2025

10/10 Excellent

Fridah

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful views and excellent service
Stayed 2 nights in May 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was beautiful. It was very clean and well taken care of.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bill

Liked: Cleanliness, property conditions & facilities
Property was well maintained. Staff were pleasant. The only negatives were the shipping containers in the parking lot blocked our view and the pool was closed. Otherwise, we would definitely recommend this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

lucy

Was really welcoming
Stayed 1 night in Jun 2025

10/10 Excellent

George Ann

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant staff. Beds very comfortable. Nice breakfast buffet. Lovely setting and grounds.
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing I have stayed there again since this trip and just booked another one
Stayed 3 nights in Feb 2025

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, very convenient location just off the highway… will stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very kind very caring and it was just an overall very nice place to stay. We would stay there again.
Stayed 4 nights in Apr 2025

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean nice place to stay. Only complaint is that at 8:30am there was no breakfast left and we were told it would not be refilled even though breakfast ends at 9:00
Stayed 3 nights in Jun 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs 👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
So clean & pretty inside and out! Absolutely beautiful mountain views..kind staff..good breakfast, waffle maker, cereal, toast, yogurt, fruit & more. Walmart & shopping & restaurants 5 minutes down the road. Felt very comfortable & safe during our stay :) Hope to go back one day!
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and price

Clean, quick, efficient, and quiet. All the things you hope for in a stay. Easy to get to and close to restaurants.
Stayed 1 night in Apr 2025