Western Maryland Vacations from ￥111,719

The staff member at the front desk was not the nicest. Upon check she had an attitude that we were 10 minutes early for a 4pm check in. There were hidden fees that were not posted on expedia which would have ultimately made me choose another hotel to stay. There was a 22 dollar parking feejust to park in the parking lot, no vallet. There was a $100 deposit fee even though i had already paid for our stay. This fee is returned after your stay. The hotel was in the middle of construction but overall all clean. The breakfast offered in the morning was absolutely horrible. The coffee was burnt, the only protein option was burnt sausage links, apples close to expiring, no dairy options. I travel a lot and overall i would probably never stay here again

We had a great 3 day stay. Staff was courteous and helpful. Room was clean and comfortable.

Great staff, rooms are small, but it’s perfect for a couple of nights. The location was also nice!

The staff was incredible!

The location of the hotel was very great since we spent most of the time at the wharf. The room itself was nice and spacious. My only real complaint was I felt like we were being rushed out. House keeping came and knocked on our door asking us were we leaving at 10am. I advised her we were given a late check out for noon. Which the time she knocked confused me because hotel check out is 11am. At about 1130 another lady from the front desk came out to ask were we checking out. I let her know we had asked for a late check out and was told we could leave at noon. Instead of apologizing she said well no one told me. I had the conversation through the Hilton chat and it said front desk. The young ladies name was Lauryn who authorized the late check out. I have never experienced that at a hotel and feel like communication should be improved. I paid to stay there just as any other guest and feeling like we are being rushed out is not customer oriented.