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"The hotel is in a fantastic location. Staff we interacted with were polite, professional and friendly. Would happily recommend this hotel."

"Clean room and premises. Staff was engaging. Breakfast was pretty good. I enjoyed the yogurt bar."

"Room cleaned every morning and room staff very helpful"

"I ordered drinks that never came. The first one made it but the others that I ordered after, never arrived. I spoke to someone they assured me I would get my drink and it never came. When I asked one of the other ladies, she acted as though she didn’t want to be bothered. Other than that, all other staff were very polite and respectful. The room was blah! I had to clean our toilet, I was expecting a tub but nope! We got a half open shower with no sliding door. So my friend slipped coming out of the shower because the water was everywhere. We had to lay towels in front of the shower. Room service never came with extra towels. The valet parking was great! And the bell boys were awesome! Even the parking check out was great. The atm was like 8/9.00 to take out your own money which is like INSANE! I’ve been to resorts hotel and to Harrahs. So far, Resorts I would go back to. Harrahs only if a last choice. Resorts was definitely more lively when I went. I met so many people and had a great time. At Harrahs it was quiet. The pool area was the only loud space and it just wasn’t for me. At Casinos the crowd was lively. In Harrahs everyone looked like they needed therapy sessions. My friend laughed because I mentioned they should have a therapy booth. "

"Clean room, courteous staff. Vending machine was out of everything but otherwise it was a good stay "

"All and all... good. Room is a little worn but not too bad. Elevator situation NOT Good. 3 Elevators but usually only two of three were running. Generally packed.. borderline insufficient number"

"The location was great If you are going to an event at madison square garden. It's a short walk ,or one stop on the subway to times square. When I arrived , there was a strong odor of marijuana in the lobby. I paid for an upgraded room and got a spacious renovated room with a view of MSG. Parking was around the block. I was allowed to unload and load the car in front of the hotel. It was very convenient that the hotel had 2 restaurants and a 24 hour diner in the building. There is plenty of shopping and restaurants nearby. Only 4 floors had an ice machine in this hotel with 45 floors. My floors did not have an ice machine. I liked this hotel. Book an upgraded room."

"Room was huge & Clean, had the ocean view so made it even more special would definitely visit again "

"Clean room, convenient location "