ウェスト ハイランド ホテル

「最高」

「My flight to denver was delayed 5hours more. Airport shuttle between this hotel and terminal is only one by hour. so my stay would be only 2hours. I decided to remain Jeppsen terminal and tried to cancel myreservation. but unable to contact hotel staff.so I asked Expedia to contact them.But they also did not contact hotel staff. Finally. nothing refunds.」

「I made my reservation months in advance, specifically booking a room with two queen beds for a two-night stay. However, when I arrived, I was told my reservation was for a single king bed for three people. The hotel does not offer rollaway beds or sofa beds to accommodate for their mistake, and I was informed that three guests were not allowed in that room. After checking my confirmation email, it clearly stated that I had reserved two queen beds, which made the situation even more frustrating....

「All things considered, my stay was very nice. I would have liked a larger pool and wider selection of dumbells in the fitness room.」

「Family of 5 with 3 teens- did need to open window for adequate ventilation in middle of night. Breakfast hot food was lukewarm including omelet taco and sausage. Trash in parking lot. Had to provide personal information at check in that should come from Expedia. Some wear and tear in room. Had to request extra towels and sofa bedding.」

「ビジネスのために４泊しましたが、支払いに関する疑問があり、後日問い合わせをしましたが、ひどく不誠実な対応でした。 クレジットカードの情報などを提示する場合には、十分気をつけたほうがよいです。 なお、施設は新しいので、比較的きれいでしたが、周辺にレストランなどがほとんどないので、車がないと不便な場所です。」

「テキストの返信もとても早く、シャトルバスも分かりやすくて空港から問題なく乗れました。ホテル化は出ているシャトルバスは朝6時半からで、朝食も早くから準備されてるので食べてから出発できました。1つ不満点は、窓が壊れていて隙間があり、ビュービューと隙間風の音がうるさかったので、部屋をかえてもらおうか迷いましたが、荷物などをまた動かすのも面倒だったので我慢しました。建物は古いです。」

「Clean room. Staff was very helpful.」

「Nice location」

「The staff was incredibly nice, I would definitely recommend this hotel and will be staying here again…」

「Nice, can use updating 」

「I booked with Expedia and by the time we checked out the Hotel took the liberty to over charge us almost $300 more then what we were quoted by Expedia. Never again! 」

「空港から便利で シャトルバスも24時間運行しているので、早朝3:30に出発する必要がありましたが スムーズに移動出来ました。スタッフの方も フレンドリーに対応していました。」

「All was great except for the hideaway bed. The springs were horrible.」