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"This is my wife and I's favourite hotel, we love staying here, I think the cleaning staff do an amazing job, as the rooms are always clean and immaculate, topped up wit all the essentials, the, unsung heroes in my opinion! Some of the front of house team are the warmest and most welcoming, people I've ever met, I have say thank you to Maria for looking after us in such a high degree, she left us feeling we wished we could have stayed longer, which we will do next time because of her warmth and regards to us and her other guests, she deserves to be nurtured to growth and ... IBIS, you can't pay enough for what she gives your hotel and us, id also like a special mention, and share our appreciation to Gorsia{Manager}, in ore and appreciation of her enthusiasm, professionalism and work ethos, couldn't thank her enough for her attention to detail and all our needs. We enjoyed our breakfast, only thing I'd add is bring back the fried/poached eggs! We need our protein guys, but seriously, many thanks to all at the Ibis in Northampton IBIS, you're the best see you soon. Mary/Peter"

"Was very impressed with everything. Staff on reception are friendly and helpful. I loved the cookie. Room was perfect for my needs. All great, thank you."

"Not applicable as only used the bedroom"

"Lovely hotel, clean, comfortable and the restaurant on 14th floor was beautiful. I do recommend arriving early for dinner as there was an hour wait for us at 1900 hours. Will definitely be returning "

"Lovely stay although we did not need the disabled room so would have been nice to be asked "

"AC noisy. Room noisy. Can't fault staff as service great. "

"The room was clean at arrival but not thoroughly cleaned. Nor was it cleaned every day. We had to ask for facecloths and refrigerators, which should be a common amenity. The refrigerator did nothing for the food stored in it. The frig maybe kept food a bit above room temperature. My stored strawberries began to mold within four days. Asked to reheat a food item because the rooms did not have microwave ovens, and the staff declined. There was a kitchen at this hotel yet refused to heat a dish bought elsewhere. Don't expect staff to go out of their way to provide the expected service common to US hotels---it's not happening. The purchased breakfast food was less than room temperature at 0630 when the eating area opened. I don't know how that is possible. With the heated lamps are surface, if you did not place the food on your plate immediately after the cook placed it on display for consumption, the food got cold. Pancakes cold, waffles cold, eggs, cold, etc. No cream (only milk) for coffee. The cream is in the packets they place in your room with the freeze-dried coffee packet. The cookies they place in the rooms daily was a nice touch. Fee for parking is required adding to the cost of the stay. No street parking nearby. Lastly, my associate purchase dinner (a steak). It was laughable. The steak was thin, larger than the size of a credit card, yet shorter than the length of a standard cell phone. A nearby Wendy's would have done the instead. Enjoy!"

"Staff were okay. No enthusiasm or whatsoever and just literally gave us the welcome paper and that's it. Restaurant staff were slightly better as they were a bit more welcoming and helpful. Breakfast was basic and dry. We wanted to swim and use the pool with our baby but weren't allowed as they told us that there's only a time allowed for babies, however this wasn't explained to us upon checking in and a bit of consideration and 'hospitality' could go a long way as we requested that even a quick lounge would really be appreciated but nothing. Again, dry communication. "

"Staff were hit and miss. Lucy checked me in and was great but Grace refused to let me borrow a charger even though she said there was a box full in lost property. Breakfast staff not brilliant either. Asked for a pot to put sauce in too be told to put straight on plate, why? Lager in bar was flat except the one that costs £7.95. Dont take cash. Room was only ok. Would not rush back."