Find Family Hotels in Watertown, NY

"Front counter concierge staff very friendly and efficient, we were granted our adjoining room request so that was wonderful! Breakfast options were pretty good and housecleaning staff in the hallways were super friendly too. Thanks for an enjoyable stay "

"Vert friendly staff and clean rooms! "

"From the time we arrived and departed are stay was perfect. The staff here is very welcoming, the breakfast was hot and a lot of choices. The room was clean and the bed was comfortable. "

"I requested a handicapped room. The room was excellent. However, the bathroom did have a shower chair and appropriate grab bars in the tub/shower combo did not have directions on how to turn on the water. I spent 20 minutes trying to figure out why the water did not come on. When I checked out I did mention the issue to the front desk ….. ‘oh you should have called… I told him what I tried - which is what he told me I should have done. His response was oh you must have missed a step.’ I...

"The customer service was exceptional. They free breakfast was small, but had enough variety for everyone. The only complaint I have is the AC in our room was loud. Not at all times, just when it started up. "

"The property was remarkably nice for the price - a good value. Plenty of hot water and pressure, good tub drainage, great air conditioning performance, thermostat-controlled."

"Front desk was able to put my group of friends all on same floor in rooms next to each other. Helpful."

" Nice hotel. Good staff. Beds are way too high. Elevator not working. The whole place needs freshened up. Breakfast is sad. In a great area though."

"Old, and broken light in the room. But the customer service made up for any short falls. Would definitely book again"