Waterloo Regional Municipality Vacations & Trips from ￥542,039

It was very good. Exceeded my expectations

Took too long to check in. The wifi connection required too much information, selling you on things, asking for surveys, etc. I just want to connect and check my email after a long trip. Other than that - clean hotel. Room was ''European small'' but I don't mind that. It was clean and comfortable, with excellent temperature control and the location was great.

The room was very clean, as well as the bathroom. The staff were very responsive to my questions and concerns and were always very patient. The signage for amenities, division of space, expected rules of behaviour, and WiFi were extremely clear and helpful. The proximity to the plaza with a T&T made it super easy to find cheap, delicious food, and access to Yonge Street meant easy transit time. The locks made me feel very secure. Would definitely recommend to any single traveller looking to score a fantastic deal and beat out insane hotel prices!

The place was clean and the staff was very helpful and friendly

I was concerned when I arrived because I was in the heart of downtown during the World Cup, and this clearly was a bustling location. The clientele all appeared well-heeled and ready for a good time. I personally prefer a low key quiet stay, and I expressed that desire to the staff. They reserved me a beautiful room on a higher floor. I told them that I am partial to quite few pillows and found a veritable pillow fort waiting for me! I had asked for a steamer to prepare a dress for an event I was attending and one was brought to me almost immediately. The staff were incredibly warm and welcoming. The hotel itself if beautiful. Truly the only constructive feedback I could give was that there was no jam with my croissant, and no English Breakfast tea in my room. Both entirely non-issues. I will absolutely be staying here again.