2/10 (非常に不満)
Julio
出張, 家族旅行
2025 年 10 月 26 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We always try to leave objective reviews, but this was one of the most disappointing stays we’ve had. Communication with the host or management was extremely poor — on the day of arrival, we had no check-in instructions and almost had to book a hotel before finally receiving a late reply.
The apartment has a good location and decent layout, but that’s where the positives end. It was not clean, dirty dishes and greasy bathroom (I had to wash it myself with the broom and hand soap) and worn towels. We also found small cockroaches, endles fruit flies, and small spiders, which made it clear the place does not have regularly plage control.
The kitchen was poorly equipped compared to other rentals we’ve stayed in, only a few low-quality utensils, (all pastic and teflon) which is bad for health, no basic supplies like soap to shower or detergent, and the blender they brought us didn’t even work.
Overall, this place needs much better management and cleaning standards. Good location, but poor communication, poor hygiene, and minimal amenities made the experience frustrating.
Julio
2025 年 10 月に 6 泊滞在