ウォーウィック・ランディング ホテル

「This resort charges you for EVERYTHING. Most hotels give you a cheap little toothbrush if you forget yours- not Kingsmill. They charged me $5 for a mini toothpaste packet (single use) and a toothbrush.」

「Perfect in every way!」

「Overall very disappointing experience. I stayed in 4021 building 2. The chair cushions were disgusting, the fireplace looked like it had never been wiped down and had stains. The pullout bed had a stain on the sheet, and the blanket that you use for the pullout sofa had hair on it. The microwave was broken and we had to request a new one. We were falsely accused of being the reason of a noise complaint and when it was determined that it wasn't our room, no apology was given. We were also given 5...

「Very clean and well maintained! Excellent breakfast too!」

「Everything about this place was great except for one thing. The wifi was horrible! This hotel needs to invest in better Wi-Fi for its guests. Since there is no cell service, Wi-Fi would be helpful for guests so they can make Wi-Fi calls and work on their computers.」

「Great accommodations.」

「Pros: The staff were excellent and very friendly! Cons: The pool was closed for the entire duration of our stay for unknown reasons. The bathroom (specifically around the toilet area) was not as clean as I would have expected. The couch in our room had suspicious-looking stains on it and none of us dared to sit on it.」

「Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. 」

「Overall absolutely perfectly…. Bigger towels would be ideal. Those towels not even big enough for a toddler 」

「No breakfast available No hot water available 」

「夫婦二人で一泊しました。スタッフの方々はみなフレンドリーで親切。部屋もキレイだし、インテリアデザインもオシャレ。ウィリアムズバーグの街も素敵でしたが、その思い出を引き立ててくれる素晴らしい時間を過ごすことができました。ぜひまた泊まりたいと思います！」

「Everything was fine except my room had a thin shade that let the light in, so I had a hard time sleeping. I would’ve switched rooms, but I checked in around midnight and was exhausted.」

「The HVAC controls were confusing- they n the wall or at the unit?」

「yes」

「Everything was awesome」

「Air conditioning wirked properly」

「Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...