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「Staff goes above and beyond to satisfy customers.」

「Every amenity Best Western offered was excellent. The parking lot is well lit, the staff are very friendly and accommodating, and the break choices are outstanding. 」

「Great location and hotel is clean and updated. 」

「Room and bed were clean and sufficient for a night or two. Breakfast was disappointing. It was not kept clean, out of many things」

「Walls were damaged and ceiling had spots of leaking. Manager was rude at check in and again at checkout. Trusted reviews and wish we’d of chosen elsewhere.」

「Scary location 」

「It is an older property but was welcoming for our little dog, It was clean, it's right across the street from the beach easy access.」

「We loved Sand Castle, we were greeted by friendly staff who let us check in early so we could enjoy the pool. The motel was a little older but rooms were clean and comfortable, beautiful location, great pool and beachfront. Easy free parking for guests and lots of restaurants, coffee shops and shopping. It was a great few days and we would definitely stay again. Thank you. 😊 」

「Yes」

「Did not stay for breakfast as we had an early flight. The air conditioner worked fine.」

「Yes and every thing was excellent. Rick Manager-Owner super friendly and took his time to call me before arrival and day after to check on me. 」

「We stay one night. The room was really clean. Check in was easy. The view of the beach was amazing. The pool area was clean access the beach was very good. This is an older motel so you shouldn't think it will be perfect. I would stay again and hope I get a chance to return. My husband and I stay in room 135.」

「Bed bugs 🙅‍♂️ Luckily, we found them as soon as we entered the room and didn’t stay long. When I went to complain, I had to wait 20 min for the front desk admin to finish cleaning our units. Seems like a one-person show. When she returned, she said she wasn’t sure if she could process a refund and would have to contact the owner, so we left. Luckily, the refund was processed by next day.」

「 Excellent 」

「Breakfast was great.It was fresh and exactly what somebody wants.When they're undergo. 」

「Very convenient location very safe」

「Property was run down, switched rooms because of mold found on the boxspring of the bed. Comforter was so lumpy that was uncomfortable to sleep with, and no other blankets were available. It was advertised hot tub, but the hot tub was broke. The pool was not heated and there was never any pool towels on the shelf.. terrible smell in the main areas, especially the hallways. In the morning, the coffee was good, but other than that, there was a few pastries put out but very limited breakfast....

「Shore was barely visible. The mattresses could use replacing.」