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"Clean room "

"Friendly staff.great parking"

"Upon Arrival, 2 staff at front desk were slightly rude towards us, room was okay, few things like hand soap/body wash etc were empty. Was clean, easy parking and accessibility. "

"Small tricky bathroom. Travelling for work no deal or chair to work at and next to no PowerPoints "

"Fresh and modern, Indoor pool and spa was a hit on a chilly night We only had a single night stay to break up a long trip with kids but we all thoroughly enjoyed our stay"

"Amazing views over Taupo to the mountain range, great stay and excellent service!!"

"The room was very roomy and well presented, with a large bathroom, everything was very clean we had a balcony with a view of the lake which was amazing, the restaurant and bar was good to we had some bar snacks and a couple of drinks and went back for breakfast, the staff at reception were very helpful and friendly and so was the restaurant staff. we will definately return. Highly recommend."

"Warning..The Ventura hides behind their 48hr cancellation policy with no empathy for a guests situation. My husband had surgery in Hamilton & the standard time in hospital was 3 nights. Fortunately it went well so he was discharged after 2 nights. As soon as we were told he could go home a day early I called The Ventura from the hospital to say I would not need the following night. Their immediate reply was there would be no refund"

"Bed was very comfortable, however rubbish bin had not been emptied from last person and when trying to get tv going we were told terrible reception use you tube, Didn’t find that acceptable and couldn’t get tv."