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"Shuttle staff helpful & friendly, but wasn't 100% sure where to meet as it was our first time being picked up. Front counter staff knowledgeable, but difficult to interact with. Entry was dirty with snow salt so not a good first impression. Room TV needed maintenance, but was fixed quickly."

"Great breakfast and great service totally pleased with my stay"

"Not applicable didn’t visit."

"Yes"

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"I had to go through too much just to get 3 extra dry towels! Front desk never answered their phones the whole stay overall its very clean "

"The staff was extremely helpful when we got stuck during a storm. They matched the price of a nearby hotel so we didn’t have to move hotels to get a better price."

"Sergio got me in a room early and went above and beyond. Marshall. He was such a nice, professional person. He really went above and beyond to help us. "

"Everything was perfect! The only issue I encountered was the shuttle service - although this is not the staff’s fault at all. The storm affected quite a bit and I don’t feel the hotel was ready. Otherwise, I would highly recommend the hotel and will definitely stay here the next time I’m in Minneapolis. "