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"The staff were extremely helpful and attentive. We even received a tour upon arrival. We had two nights of room service, and it was quick and extremely tasty! The spa and pool ares were nice as well. Don’t skip out on breakfast!"

"Stayed at Hotel Chesa Valese for 5 nights recently and overall had a very good experience. There was a mix-up with the pickup time at first, but the staff were great and made up for it, so no complaints there. We ended up with what seemed like a bigger, more spacious room with loads of storage, and even a partial view of the Matterhorn tip, which was a nice surprise. Only issue in the room was with the plug sockets. All of them were Swiss three-pin. I brought standard EU two-pin plugs which usually work fine (they worked on the train), but for some reason they didn’t fit here. Reception gave us two adapters straight away, which was really helpful. Breakfast officially starts at 7:30am, which felt a bit late, but they let us eat at 7am one morning when we had to leave early. That flexibility was appreciated. The spa and sauna were excellent and definitely one of the highlights. The staff were always very helpful throughout our stay, which really made a difference. Only real downside was the WiFi. It wouldn’t work with a VPN, which was frustrating since I prefer not to use open networks. Luckily I had a data SIM so I managed, but it’s something to be aware of."

"Great place. Great staff. Would definitely stay here again."

"The standard of hotel was exceptional. Excellent assortment of options for breakfast. Rooms immaculate and very spacious. Staff were so friendly and helpful nothing was a problem"

"We arrived early and they were really accommodating to get our room ready. Room was spacious and clean. Would have liked a fridge but being really picky. Only 5 minutes walk from the train station. Breakfast was nice and offered choice. Staff were friendly asking for directions. Free laundry which was an added bonus! The rooftop terrace was nice but couldn't enjoy due to the weather (raining)"

"Very convenient location and beautiful property."

"Loved the town and the hotel. "

"The location is perfect and beautiful but I find the pillows sooo uncomfortable and flat. Tha mattress hurt my back."

"Absolute 5 star experience. The staff are so accommodating and the the view from the pool is next to none. Best hotel I've stayed at. The customer hospitality is in matched. Need a car for a day? They let you borrow there mini cooper, great way to explore the rest of Switzerland at your own pace"