My one-night stay at this hotel was the worst accomodation I've ever had. I booked through Expedia, where it was advertised as having a private bathroom, towels, toiletries, and Wi-Fi. However, the reality was far from this description. The bathroom was unusable, with a big crack across multiple tiles. The hot tap did not work in the shower or the sink. The toilet was missing parts and couldn't flush, making it effectively non-functional. Additionally, the door connecting my room to the next was damaged, with a knob that had fallen off, leaving a hole through which I could see into the other room. This door didn't close properly, leaving a 1 cm gap at the top and bottom, so I could hear my neighbours whispering.
One of the beds had unclean linen with blood stains, and the ceiling above the bed had a large stain, indicating a big leak when it rains. Thankfully, it didn't rain during my stay. There was no sign of towels and toiletries and the Wi-Fi was non-functional, despite the efforts of the receptionist, who was very nice but unable to fix the issue.
I would never recommend this property and believe it should be removed from booking platforms, or at least come with a warning that it deserves only 1 star out of 10. The area between different buildings had some slight charm with small paths surrounded by lush green plants but it was also poorly maintained and of course could not compensate the horrible condition of the room.
Edyta
2024 年 6 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Shamiso
2023 年 12 月 7 日
良かった点 : 設備とサービス、施設のコンディションと設備
If you are on a budget trip, Tatenda Safaris is the best option.
Shamiso
2023 年 11 月に 2 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Allan
2023 年 7 月 6 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
There was no running water electricity & internet . Hotel did not have backup generators.
Allan
2023 年 6 月に 5 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
SINIKIWE
2019 年 6 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A mess lve ever seen
Disaster disappointment a mess lve ever seen l actually couldn’t stay in the premises more than 20minutes mosquitoes everywhere dirty filthy they cleaned my room in my presents first impression shattered. I wanted my refund the lady was rude didnt want to give me my money back . That place is not supposed to be advertised by u guys all reviews are the worst
SINIKIWE
2019 年 6 月に 2 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2019 年 1 月 5 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is highly overpriced for what you get.
We went through three rooms - the first room had broken doors with actual holes through them, broken towel racks left broken and sitting on the ground, and the kicker no toilet seat.
we asked if it was normal for the room at $100 US a night to be like this.. we waited for another room that was super small and SO hot.. the bathroom had actual chunks missing out of the sink and bath... ants EVERYWHERE!!... no hot water!
We asked for hot water for them to say we could use another room to shower and go back to our room...
When we walked into a third room that was HUGE, nice tile floor... BIG bed A/C and (minimal hot water)
Why did it take three rooms to get a room that was SOME WHAT liveable?!?
We wasted $200 American on this place but it was a big festival and things were hard to get into..
DONT stay here.
宿泊されたお客様
2018 年 12 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2019 年 1 月 2 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Bathròom and shower unit were crammed together with no space to move around. Breakfast was served cold
宿泊されたお客様
2018 年 12 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2018 年 12 月 26 日
No accommodation provided. States, unable to confirm booking with orbitz and requested us $85 per room per night to be paid out of pocket. So we were forced to seek accommodation elsewhereand therefore requesting a refund from Orbitz.
宿泊されたお客様
2018 年 12 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Ben
2017 年 12 月 29 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not the best
The people were friendly, however, we needed to ask for amenities multiple times before anything was done. There were A TON of bugs in our room including roaches in the evening. The ceilings were crumbling and there was no shower curtain. Room needs updating.
Ben
2017 年 12 月に 3 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2017 年 12 月 14 日
気になった点 : 施設のコンディションと設備、客室の快適度
Hotel près des chutes
Chambres très vétustes. Le restaurant est plutôt un réfectoire.
Petit déjeuner soit disant anglais ??????
宿泊されたお客様
2017 年 11 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Shirley
2017 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tatenda Safaris at Victoria Falls
Tatenda Safaris at Victoria Falls was pleasant. However the breakfast was definitely not up to standard and I am contacting the persons concerned about this.