Viana do Alentejo Vacations from ￥192,338

We stayed two nights here in late December. We really liked the warm breakfast. Also, we liked the central location! However, it was really surprising that hot water did not come out of the shower in the evening hours. We noted that to the receptionist as soon as we checked in, and we were told that we would have the same issue in another room and we needed to keep the water running longer. We kept the water running for more than 10 minutes, but still the water was lukewarm... actually on the cold side. The same issue continued on the second evening. However, hot water did come out in the morning hours although water pressure was very low. The hotel is noted for 5 stars, but in our opinion, this is barely a three star hotel at its current maintenance level. This issue needs to be fixed ASAP!

Excellent location, friendly and helpful staff, excellent room pricing. Located near the metro station and walking distance to night life. I enjoyed my stay; however, the bed was very firm. ( A plus for those who, unlike me, prefer very firm beds.)

Excellente lugar, limpio, lindo, la gente muy ageadabley servicial! Cerca del metro!! Indiscutiblemente regresaría y claro que lo recomiendo mucho!

Staff were very friendly and accommodating. Will definitely stay again when back in Lisbon

The cleaning of the room needs to be done in a timely manner. Clean towels and sheets need to be replenished more often. Toilet paper needs to be stocked better. Coffee in the room needs to be stocked better. And vacuuming the floor better. Always hair and crumbs. Also the chocolates that were left we found bugs in them. Gross.