Vencimont Vacations from ￥246,214

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Amazing hotel. Every member of staff I came into contact with provided exceptional service. The room was spacious, nice bathtub, extremely comfortable bed and pillows. The head concierge was exceptional and scored a same day reservation for a Michelan restaurant as well. Will be back next time I am in Brussels.

The shower door was totally unsealed, so there was a lake of water on the bathroom floor after showering. There was also no control position that would provide a temperature warmer than room temp. Burned-out and absent lights in the bathroom and bedroom made the suite very dark.

Very stylish hotel in the perfect location in Brussels. Close to the city centre with lots of great food options and shopping close by. Room was surprisingly spacious and had nice big shower. Would definitely stay here again. Mini fridge in room with coffee maker and each floor had a water dispenser.

A uncomplicated hotel. Excellent location and all staff superbly helpful. Thank you