Everything was very clean, great facilities, good selection of food. The only improvement would be the bed in the room. We stayed in 804 and the mattress was so worn it had dips in it which made for an uncomfortable sleep.
2026 年 8 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Dimitar
2025 年 12 月 28 日
良かった点 : 清潔度、施設のコンディションと設備
Nice rooms, friendly staff, good spa
2025 年 12 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jennifer
2026 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Relaxing holiday and as described! Hotel is clean and modern with style. During the week it is very quiet and plenty of space in the spa. Food was delicious
2026 年 4 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Mehmet
2025 年 11 月 26 日
İyiydi
2025 年 11 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Yael
2025 年 4 月 11 日
良かった点 : スタッフとサービス
Very spacious and
2025 年 4 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Elena
2022 年 8 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay in a place with the best of natural springs and pool options - multiple pools, indoor and outdoor, hot and cool water, fantastic spa experience! The staff was very helpful and accommodating. Excellent experience, highly recommended!
2022 年 8 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Anna
2021 年 6 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great experience!
Very well maintained hotel. Beautiful furniture all around the hotel. Great spa facilities. Staff were friendly and helpful. Fresh mountain air and a nice hike to the city. Will definitely stay there again!
2021 年 6 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Ivanka
2022 年 8 月 13 日
良かった点 : 清潔度、スタッフとサービス
Good spa for family with children
Fantastic nature and mineral swimming pool, terrible elevator and not working AC, suffer every night
2022 年 8 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Petros
2024 年 9 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Veligrand-ghost town
Velingrand: A quiet town that offers nothing besides some taverns/restaurants and small shops.Dont visit if you are looking to have fun. NOT recommended for young people!
Hotel: Generally a nice hotel. Staff is professional. However indoor SPA pools are outdated and need to be modernized.
Also, there arent many activities to do; They could at least arrange for a walk in the park or music events.
Dont go there if you are too active.Go there to isolate from everything
2024 年 9 月に 3 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Reha
2023 年 11 月 26 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Not a lot of positive to say about this hotel. Check in was delayed more than 1 hour and was total disaster. The hotel feels old and worn. When we get the rooms there was no towels or bathrobe. There's no chance to 5 stars, i would say 2 stars maximum. Realy dont recommend this hotel at all
2023 年 11 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Stefan
2024 年 7 月 18 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was our first time. We were accommodating in a room which was outdated, not cleaned well and the air conditioning was out of order. We notified the receptionist two times and finally they suggested us to move in another room that was not the one we paid through Expedia for and it has the same issue and construction work around. We did not have any choice and were sleeping with open windows over the night, the mattress was uncomfortable though. They may need to invest more in maintaining their facilities as we noticed many details not working properly in different areas. Otherwise, it is in a good location with great panoramic view.
2024 年 7 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Mehmed
2023 年 7 月 22 日
👍
2023 年 7 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Fotis
2023 年 4 月 15 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Good hotel but impossible to modify your trip or s
We had un unexpected event and we had to leave one day earlier. Our booking was fully prepaid with halfboard. The hotels.com application was full of bugs and we couldnt modify our prepaid trip, neither to communicate with Hotels.com customer service. In the reception of the hotel we notified it twofays earlier. We have requested to reserve the day we lost for a next trip . They said that it depends of the tour operator Hotels com and their manager. No news we have since 13/4/2023.Not possible to communicate with Hotels.com customer service. The application is full of glitches when you press contact customer service. No telephone contact number. There is no way to modify your trip after the booking.
2023 年 4 月に 4 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Jerome
2022 年 8 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Na
2022 年 7 月に 4 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2022 年 2 月 14 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not too suitable for English speaking guests
The spa area was ok, as well as the treatments, however the treatments were all shorter than stated.
The main issue was that not too many of the staff spoke English, which would be expected at a 5 star hotel. Those who did though were friendly.
Also the hairdryer in the room got overheated every minute which isn’t optimal for a spa hotel, however the staff did send a new hairdryer to the room which was working sufficiently when asked about this.
2022 年 2 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
RADOSTINA
2021 年 10 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic stay in Maxi
Fantastic stay in the hotel. Great spa facilities, clean, heated pool, amazing view.