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"We stayed in a non smoking four futon style bed family room - it was as advertised. Futon mat beds weren’t super comfortable but that was to be expected and the less fussy members of my family thought they were fine. Room was very clean and it was quiet. Kettle, fridge and toothbrush etc were provided. Lawson’s downstairs was convenient. Shuttle to and from Narita Airport runs regularly and was timely. Staff were helpful and polite and responsive to a couple messages I sent before arrival. I was a bit concerned about whether there would be cigarette smoke lingering in the room based on some reviews I read, but it was not a problem at all which was appreciated with two asthmatics in the family. Property is aging a bit but it’s clean and that’s what matters to me. All in all it’s a great place to rest either before or after a long flight - I would stay there for a pit stop in the future. "

"Staff were amazing, food was great, rooms are clean, I would highly recommend. Just about an hour from Tokyo but the commute is easy and you enjoy scenic views en route "

"Very happy with this property, enjoyed the public bath and the spa! The room and bed very comfortable! "

"Clean room, friendly staff, soundproof, and has free shuttle to Aeon "

"Shuttle convenient and on time. Buffet was great service was good and polite. I was able to do laundry."

"Clean rooms. Well appointed. Amenities came in handy, we had forgotten our hairbrush. Breakfast was excellent! "

"Nice and convenient hotel. Good shuttle bus"

"Large rooms, good breakfast, convenient to local points of interest. "

"C'était un bel hôtel avec de bons services mais nous aurions apprécié pouvoir regarder Netflix ou Amazon prime sur notre compte en soirée mais ce n'était pas possible vu que ce n'était pas un tv intelligente. Cet hôtel est très bien pour terminer son voyage si on veut être à l'avance près de l'aéroport et avoir le service de navette inclus. "