Great for the price. Pool is WAY too crowded and Many parts of the hotel / resort are outdated & in need of repair.
When we checked in we did not get the rooms requested we paid lots of money to look at a wall out of our window on the second day we requested to be moved Daisy helped quite a bit put us in a nice room but we also had to pay $12 to upgrade not cool we love the property never had this happen to us ...
I stayed in many hotels on the strip, but I felt this was kids friendly and I would consider it on my next visit to LA with my kids.
Excellent customer service. Incredibly helpful and pleasant.
Overall, I got a great night of sleep on my 3,000 mile journey from San Diego, California to Newport, Rhode Island. Checkin was super easy and my room was clean and modern. The bed was a little softer than I’d like but it didn’t stop me from getting plenty of shuteye. I would definitely consider ...
Spacious rooms, cleanliness of hotel. Shops, convenience of Palazzo, gondola and other activities. So very beautiful!! Worth every cent.
Our Tower Spa Suite was awesome! Lazy River was way too crowded, people should not be allowed to just stand in there along the sides, as it plugs it up and makes it hard to enjoy.
Hotel was great. It is in the center of the strip, so it close to everything. Highly recommend to everyone. The only thing is that the restaurants should work on expanding their gluten free options - those are very limited!
Amazing staff. Very comparable to the larger hotels
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