Ugarana Vacations from ￥468,858

We had a great stay. The place was very well kept, clean and comfy. It was a short walk to many sites. The rooftop patio was a definite added bonus. We didn’t use the parking but the instructions were very clear on how to if you needed. It would’ve been nice to have some added amenities like dish soap and dish cloths but other than that, it really had everything we needed. The neighbourhood felt safe and it was quite clean compared to other areas we walked through. The host are very quick at returning messages isn’t answering questions we had. They were very accommodating and we would gladly stay here again in the future.

The staff were friendly and courteous. The bed was comfortable.

Derrick was the definition of customer service

Room was clean enough. Staff was unfriendly and the pool heater was “broken” which we weren’t told about until we asked despite me asking about the pool upon check in. We also weren’t told that housekeeping only comes once every 3 days and we would need to be taking our own trash out. When we called for pillows for the pullout bed they argued and said there were some in closet. There was only 1.