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"We’ve just had a night stay in this hotel and it was excellent, lovely room, lovely food, in a great spot will definitely be returning , lovely staff and a very pleasant young man on reception .👍"

"We had a very good experience at the imperial hotel Charlotte on reception very good All staff excellent Building a little dated corridor a little up and down Overall a nice experience also dinner was well presented "

"Excellent hosts, good food and good location"

"Beautiful view, spotless room, peaceful atmosphere, and the friendliest staff — couldn’t ask for more."

"Such a lovely hotel with staff who can't do enough for you! Food in the restaurant is delicious and the updated front terrace is a great place for some lunch and people watching! In a perfect location for everything from the shops to the promenade and pier. "

"Wonderful place to stay, overlooking the estuary and castle. Would recommend keeping the curtains closed if you have a shared terrace room - we had a few people drifting past taking photos of the castle when we were not dressed for such guests. "

"Family room beautiful sofa bed good quality proper bed staff very nice helpful. Great stay will re book"

"Beautiful historic building, friendly helpful staff"

"The staff were excellent. The rooms were lovely and spacious. We had a dog friendly room which was really lovely. The food was delicious, the hotel is centrally positioned in Conwy. I would highly recommend a stay at this Hotel. We will return again the near future."