Casa Carolina is a gorgeous house, well-situated, with spacious rooms and bathrooms. It is very well-maintained and looks exactly like the photos on the listing. Eric and Paula went above and beyond to make our group feel comfortable. They bought our groceries, cooked us truly delicious meals, cleaned up, made delightful cocktails, and invested their time and energy in making our stay feel special.
However, there was a security incident on our second to last night, after we accidentally left a window unlocked and an intruder came in while we were home. Luckily, nobody was hurt, and Eric/Paula responded quickly, contacting the authorities and callling the local manager to meet with us. He hired a security guard for our last night. Unfortunately, the security guard made some of the women feel uncomfortable when they returned late into the night, and he appeared to be sleeping and disoriented. He wouldn't let them in to the gate until he went and woke up Eric to come out.
To the owner's credit, he comped one of our dinner service fees and reimbursed the price of the phone that was stolen. He told us he'd never had a security incident before and that he'd be increasing security measures (video surveillance, motion security lights, a more reliable security company) going forward. He also said that private security is available to guests upon request.