ルネサンス ホテル

「ホテルの中のバーは、晩御飯の前後にふらっと入るには都合がいいです。」

「清潔なホテルで、スタッフの対応も良かったです。 」

「Liked the oversized room we had and staff is very friendly. Hot tub was not working and breakfast was terrible, but other than that good overnight place to stay while traveling.」

「Love the location.」

「Average hotel, with unhelpful staff. They will answer you or look at you like why you are bothering them.」

「客室のエアコンが非常にうるさかったことと、エアコンから水が出て雨漏りのようになった。」

「無料シャトルがあるともっとよい。」

「Great location」

「Our stay at this property was wonderful. It checked every box that was important to us. The staff was excellent and met our every need or request. The facility itself was clean and well maintained. The room and washroom were both clean and all amenities and pieces were in fine working order. The beds and linens were clean and comfortable (it was way too easy to oversleep). The location was quite and we had no issues with noise or other guests. The property was close to the restaurants and...

「空港への送迎依頼の電話を入れたにもかかわらず、散々待たされた上に、途中で電話ん切られる始末。 また、部屋の空調（暖房）が全く効かないので、翌朝2泊目は部屋を変えて欲しいと依頼するも、エンジニアが直しておきます（これは仕方ない）と。 ただ、結果的にはちゃんと直っていなかった為、2日ともコートを羽織って寝るハメになった。」

「The carpet in the first room we were given #904 was so dirty we asked to be moved. Room #915 was somewhat cleaner but still had a stained carpet and dirty chairs. We tried to use the TV in the room but it would not connect to any network. I went to use the room phone which did not work. I then went to the front desk to tell the person in charge of both of the problems. He told me to toggle the switch on the TV to HDI1. I tried this to no avail & gave up on the TV. I also told the desk manager...