「What a delightful place to stay! Cannot praise the staff enough! They were all so helpful, friendly and accomodating. Some English speaking staff, who were honestly the best we met in our two week stay in Japan. We were told that they don’t get many English-speaking visitors and we were the only ones there, which my teen son and I loved. We love immersing in the Japanese experience when visiting, and this hotel definitely offered this.
The rooms were simple but clean and tidy and well...
「Location is good, opposite is the ski resort, which has good snow. Overall room was well maintained, public Onsen was nice too. However we came during early ski season, there is barely any restaurants opens. Hotel cafe food is a bit expensive, and not much choice (mainly western). If plan to stay may order half board instead, or tell hotel staff to reserve dinner before 10am」
「Staff was super friendly. They took us to the ski gear rental shop and back again to return the stuff. Their English was ok, enough to explain what buses to take, recommend pistes, etc. We even received a small gift when leaving. I recommend reserving the 3 meal course.」
「Very pleasant hotel japanese style, with good service at traditional japanese breakfast. You can also serve yourself of bread, coffe and milk in a the buffet.」
"The room was spacious and comfortable. The facilities are old but clean (though I noticed some water stains in the toilet).
The check-in staff was kind and helpful, but the person I spoke with on the phone tried to charge extra for breakfast even though it was already included, which felt unreliable.
However, the bath and breakfast were excellent, so I’m satisfied overall and would stay again."
