Was expecting to stay in main building. Nothing informing otherwise until check in. The drive up rooms were inconvenient and had a run down feeling. No coffee or soap in our room, shower floor wasn't clean.
Allie
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Sandra
家族旅行
2024 年 4 月 25 日
The staff weee extremely friendly and courteous and ensured to answer any concerns or questions we had. The restaurant staff was also excellent!
Sandra
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Tracey
カップルで旅行
2024 年 4 月 21 日
Loved the huge tv that swung around to watch in the kitchen area or in bed
Tracey
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Kate
2024 年 4 月 21 日
Kate
2024 年 4 月に 2 泊滞在
6/10 (普通)
Dustin
カップルで旅行
2024 年 3 月 15 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was absolutely freezing, had to turn the heat on max for an hour before it warmed up, ended up leaving anyways for a while. I had an outdoor access room and outside was full of cigarette butts and dog crap.
Dustin
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Janice
家族旅行
2024 年 3 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I found the staff amazing! They help me out in every way possible, with some issues that were out of their control. The breakfast was amazing as well, the omlets that were made fresh right in front of you. The pool was so warm and nice, and the hot tub. A great hotel! Definitely going back.
Janice
8/10 (良い)
Jacquelyn
2024 年 3 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kids had a blast the pool is so warm and the hot tub was a nice little relax for me
The ONLY down sode was the restaurant deems kids 12 and over as adults so we had to pay extra for the breakfast
Jacquelyn
2024 年 3 月に 1 泊滞在
8/10 (良い)
Amy
家族旅行
2024 年 3 月 14 日
良かった点 : 設備とサービス、施設のコンディションと設備
Staff were nice and friendly. Location is great and lots of parking. Just some suggestions would be to have the hot tub temperature increased. The pool was really warm but could use some extra cleaning around the sides. Along with the shower stall in our room, I noticed the corners of the shower were not cleaned properly or need to be re chaulked. Other than the shower stall everything was very clean. Loved the little kitchenette and the beds were very comfortable.
Amy
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Kayla
出張, 小さなお子様連れの家族旅行
2024 年 3 月 4 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I had a broken bed ( found out when I went to bed at 1130pm) When brought to their attention the MANAGER SAID “ it wasn’t broken before” the pool was conveniently shut down due to maintenance around the time they had a booked conference party. It didn’t open back up. One amenity gone. Could not go anywhere after 8! Because those who were there for the party had taken up all the spots and those who paid to stay at the hotel had no where to park, & had to drive down the street to park & walk to the hotel, so we couldn’t risk leaving the hotel that we paid to stay the night not the ones who were there to party and leave! And not have a spot to park our car. Another amenity gone. Because I wanted to check in and assign my room to myself so I didn’t have to it when I got back from the cheer competition ( avoid the hustle and bustle) they made me PAY $25! I didn’t even stay.
This hotel DID NOTHING TO fix it. No discount nothing. Instead they blamed me for a bed that was already broken and charged me extra…