Tristaina Lakes

The man at the front desk was very kind and helpful! Awesome alley terrace in the heart of gothic.

We booked this property because it had a pool but the day before check in they let us know that the pool was not available but that we could use the pool at other properties, one of which was 30 mins away. I asked if they could move the booking to these other locations but they did not have availability. I feel a discount should be offered in this instance, without a car in a foreign city it’s not convenient to travel to another location for the pool. I will also say that it should be noted that although the location is amazing it is in a non uber zone due to private roads. It would have been helpful to have this noted in the check in instructions given we had luggage to walk with.

Everything was great. Well appointed kitchen that could have included a dish drainer. I was a bit nervous at night making sure I wasn’t followed into the alley when going into the apartment. I appreciate the hotel was transparent about the construction going on. These windows were quality for keeping the construction noise out. I was concerned that if I went out on the balcony and closed the door that I would lock myself out so I didn’t use it. I wanted to use it but close the door to keep construction dust out. Minor issues. I would tell future travellers to bring slippers because that floors were very cold. I should have thought about that and expected that would be the case with a building that probably has solid stone floors!