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"I added a roll out bed, there was hardly enough room for it to fit in the space. When I unfolded the bed it had not been cleaned...The bed had urine soaked sheets and blankets, still wet. The blankets on the regular beds in the room were awful! The duvet was so thin and the covering just kept slipping off every time you move. It resulted in very poor sleep for me and my family. We toughed it out for two of our three night stay because we at least enjoyed the pool. Unfortunately someone brought a drink in the pool area that was glass and broke it and the pool and hot tub had to be closed. We did not stay our final night. Every staff member seamed miserable, annoyed or uncaring. The buffet was not well maintained, not enough food and the hotel was not even very busy when we were there. "

"Overall room was spotless, staff were wonderful and pool area was quite nice and alot of fun. A few loose or missing tiles in outside pool area other than that lovely fresh towels and very clean lounging area."

"All the rooms were clean, the staff were friendly and helped us when needed."

"Rooms were good size and clean. Nice big lobby. Good location from highway and mall. "

"The staff were excellent. Professional, knowledgeable and engaging. The room was clean, comfortable and had everything we required. The shops were fantastic."

"Family trip, think we just found our #1 stay in Ptbro. Finally found a pool that wasn't cold, hot tub was like it should be. Breaky was good. "

"Great location, clean room, kids loved the pool"

"Check in was quick and simple. Concierge was friendly, helpful and quick-witted. Room size is generous and nicely furnished. Free parking in the parking garage across the roadway, and a simple breakfast included in stay. Price point was excellent. Would definitely stay there again."

"Was hoping to use the pool a bunch more than we did. The water was so cold, kids were shivering. The bottom of the pool looks like it hasn’t been cleaned in a while. "