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"The staff are all approachable.😍"

"Very nice and clean and at walking distance to terminal 3. Very convenient for people who are stopping for a day or two I need to get back to the airport without the hectic traffic and transportation"

"The staff are very respectfull even when you see them in hallway they greet you always..I like that it”s near MOA shopping mall..The only thing slight negative is there are not much local TV shows."

"Convenient, safe and clean "

"so grand and smell good especially the elevator . "

"Loved it. Close to Mall of Asia (very short walk). Great place to rest before flying out or arriving in the Philippines from the USA."

"All the staff are excellent and amazing. The hotel is very accommodating as well! Will definitely recommend Grand Westside Manila Bay. "

"The first time I stayed there the front desk was busier, but staff stayed positive, polite and courteous even though they were so busy. They let us know within minutes that our room was ok and we could leave. However, the second time we stayed the front desk clerk told us to wait 5 minutes while our room was checked, about 15 to 20 minutes later I walked up to the front desk clerk to inquire as about the room being checked and he stayed that yes it was ok to leave. While I waited I noticed the 2 front desk clerk’s joking around and maybe this is why they didn’t notify me that the room had been checked. This was on Sept 12 2025. "

"We arrived late past 12MN due to our delayed flight and yet we were given a courtesy for us to check out later than their usual check out time for a night stay. That was very considerate of them. I appreciate that kind of customer service. I want to thank the lady staff who was on duty last night. We had a good night sleep. The room, the bed , bathroom were so clean and fresh. The only negative was the slow drainage on the shower. Other than that, all was well. Will stay longer next time. "