2/10 (非常に不満)
Bob B.、Lawrence, Kansas USA
2025 年 10 月 7 日
気になった点 : 清潔度
The description of this rental looks lovely but we never got to stay in it. The host does not give you some important information about the property. To avoid the hassle we had, please consider my review. The pictures that were included on VRBO look wonderful but the host has left out one very important fact. The way to access this rental is by a very steep concrete path with no handrail. When we arrived in the area, it was very hard to find the rental. A neighbor teenager showed us where to go but were faced with a very steep concrete pathway. There was no way we were going to get all of our luggage up that hill, which the neighbor child said "most people fall on." We contacted the host and told him that the accommodations might be fine but the pathway was too dangerous and steep for us and that it wasn’t mentioned in his listing. He said he understood our issue with it and that we should contact VRBO to get a full refund since we were not going to stay there. We left to find other accommodations and contacted VRBO. We were told that the host refused to give us a full refund and left it to VRBO to eventually (taking many days and many phone calls) to make it right. My advice is to pass over this rental because the host isn't giving you all of the necessary details. I have added two photos, 1 from the top and 1 from the bottom, of the path needed to access this property.This would be a hazard for older individuals as well as families with children. Beware!
Bob B.
2025 年 9 月に 5 泊滞在